office based sales and marketing
Today, the role of an office based sales person (or telesales executive) has changed dramatically. Gone are the days when the role just involved endless unplanned, unstructured phone calls with the emphasis more on quantity than quality.
With increased competition, data protection and customers’ reluctance to accept unsolicitored sales calls, a more robust and dynamic approach, incorporating a wider range of skills and techniques, becomes a necessity for all office based sales staff.
Delivered in conjunction with our behavioural change delivery program, delegates will learn and adopt a range of advanced communication skills, effective and intelligent questioning techniques, advanced consultative selling techniques and product marketing skills.
Reference : PRO CT OBSM 07
2 day Workshop
Related Workshops